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NSDL E-Governance Infrastructure — Money not refunded as stated.

I was trying to apply for the PAN card for my sister through NSDL e-kyc on 16.05.23. After completing the form filling process, I made the payment of 107 rupees as required fees and after the deduction of the amount from my account, there was a message stating that they could not proceed my PAN and money will be refunded within 7 days but they didn't. Please see through it.
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We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest. Warm regards Team Protean!
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    +91 22 2499 4200 [Vidya Lakshmi]
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