[Resolved]  Nsdl E-Governance Infrastructure — my application fees is not refunded

Address:House no 202 sec 2-A sham nagar, Fatehgarh Sahib, Punjab

Hlo sir/mam

I have submitted a application form on nsdl website on 3july2019 for requesting a new pan card as i have to open bank acc. As i have crossed 18 years . Bank refernce no. Is 790519 and token no is [protected] as it has crossed more than 20 days. They said that your money will be returned in 7 working days but they didont . The failure is due to some mismatch in aadhar e-sign.

I request to plz refund my payment as soon as possible

Thank you
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Sep 1, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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