[Resolved]  Nsdl E-Governance Infrastructure — my money is not refunded

Address:199,A-Block, Thanikachalam nagar, Ponniamanmedu, Chennai, Chennai, Tamil Nadu, 600110

I used the nsdl website for the change and correction of name in the pan card by using e-kyc aadhar linked application and i have already applied and my money is deducted from my bank account on 1st of march 2019. After the money debited, i received a message saying the application process is failed and the money will be refunded in seven working days. But i haven’t received any payment from you. I have applied twice in your website and paid rs. 106.90 both the time. So please accept this complaint and make sure to refund the money (Of rs. 213.80) as soon as possible to my account.
My name is thilak madireddy
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Apr 26, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
NSDL e-Governance Infrastructure Customer Care's response
Thank you for approaching us with your query. Kindly provide the PAN / application acknowledgement / Token number or other transaction details of your query.
Mar 15, 2019
Updated by Thilak17
my pan card no. AHNPT0241J

Verified Support
Mar 26, 2019
NSDL e-Governance Infrastructure Customer Care's response
Your application for 'New PAN Card or/and Changes or Correction in PAN Data' has been accepted by the Income Tax Department. Your PAN Card will be dispatched to you shortly.
Apr 02, 2019
Updated by Thilak17
I have already received my new changed pan card by applying in different Place. Now I need you to resend the money back. Since the application failed in nsdl I have applied in different site and got my pan card already. Please resend the money back.
Apr 02, 2019
Updated by Thilak17
I have already received my pan card today by courier from the different token number. Please refund my two payments of Rupees 213.80.
Jun 12, 2019
Updated by Thilak17
I received the money. Thank you
Complaint comments 

Comments

I Applied for PAN CARD it got rejected and payment has been deducted totaling Rs.285.70 via UPI payment on 13/03/2019 and how many days i get refund of fees.
Attaching all three transaction responses

Please look into above matter try to resolve the matter asap

with Regards,
Adarsh

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    +91 22 2499 4200 [Vidya Lakshmi]
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