[Resolved]  Nsdl E-Governance Infrastructure — my online pan card status "no record found"

My acknowledgment no [protected], while searching about the status it says "no record found" i already verified and paid the fees for the pan card.

I applied through e-sign/e-kyc mode, on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application
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Mar 31, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Verified Support
Feb 27, 2020
NSDL e-Governance Infrastructure Customer Care's response
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
Complaint comments 

Comments

I created a pan card via nsdl website but after I've done the payment by my debit card a failed message shows up and asked me to retry.After two tries I lost 213 rupees and I want my refund.
NSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2020
Verified Support
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
NSDL e-Governance Infrastructure Customer Care's response, Mar 5, 2020
Verified Support
We are still awaiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Mar 17, 2020
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]

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