Nsdl E-Governance Infrastructure — my pran is not found in database

Address:House no 226 Adrash Colony, Safidon District Jind, Haryana 126112,

My name hemant garg s/o subhash chand, working as lic agent from laat 15 years, my pran is[protected]. As lic is contributing in this account but i don't. As of now i want to contribute and want to start this account. As i login to this account by forget pin in subscribe portal, it shows your pran is not found in database. Please help me regarding this
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
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