[Resolved] Nsdl E-Governance Infrastructure — no record found for e-kyc/esign application while checking status by acknowledgement no.

Shafiuddin Hashmi

from Pune, Maharashtra

Address:

411017

Dear sir/madam,

I have applied for correction in pan card on 10 sep 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i check my application status, it shows "sorry, no record found."

Please check my application

Thanking you
Shafiuddin hashmi

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Nov 2, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 12, 2019

Updated by Shafiuddin Hashmi consumer complaints logo
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Tax ServicesNSDL e-Governance Infrastructure no record found for e-kyc/esign application while checking status by acknowledgement no.
Nsdl E-Governance Infrastructure — no record found for e-kyc/esign application while checking status by acknowledgement no.

1 Review
Pune City, Maharashtra, India
Shafiuddin Hashmi on Sep 12, 2019
Mark as Resolved

Dear Sir/madam,

I have applied for correction in pan card on 10 sep 2019 through e-sign/e-kyc mode. I have got my acknowledgement number (). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i check my application status, it shows "sorry, no record found."

Please check my application

Thanking you
Shafiuddin Hashmi

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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Comments

prasad nagalla

from Mumbai, Maharashtra

OTHPG[protected]NSD L E GOV PAN
7th sep 2019 Sir

NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]