Nsdl E-Governance Infrastructure — Not receiving refund of pan application

I had apply for my pan card application online through nsdl portal on 18/10/2023 and my application got failed and my money deducted from bank account. It showed that i will get refund within 7 days but still on 30/10/2023 i didn't received refund.. My registered/temperory token no. Is[protected].Kindly help me out as soon as possible
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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