[Resolved] Nsdl E-Governance Infrastructure

[Resolved] Nsdl E-Governance Infrastructure — not refund pan fee

S satya4456 from Bansi, Uttar Pradesh

My name is jaymangal kumar. I applied for pan through ekyc online. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.115 using my debit card. My balance was deducted from the bank on 26/02/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." So i request you to please refund debited amount as soon as possible. Thank you, Was this information helpful? No (0) Yes (0)
Mar 8, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Mar 02, 2018 Saravana Kumar Guru's response I have received the other company mobile. I want to return it back and get my money at earliest Product Name : Samsung J5 Booked Price : 25600 name : saravanakumar mob : [protected] Mar 08, 2018 Updated by satya4456 Got refund thanks Verified Support Mar 12, 2018 NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in Verified Support Mar 22, 2018 NSDL e-Governance Infrastructure Customer Care's response Thank you for acknowledging that your concern has been resolved. Contact us at [protected]@nsdl.co.in or[protected], for assistance in future.
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