[Resolved]  Nsdl E-Governance Infrastructure — not refunding my deducted fee

I too applied new pan using ekyc mode for my friend. I tried three times thinking some problem in network. All the three time its deducted my amount. But lately i realize that there was some missmatch in docs. And then i tried again 4th time and this time my application submitted successfully. And after those 3 errors i got notifications that the deducted fee will be refund into my acc in next 7 working days. But its been a 2 weeks and there is only 2 refunds in my acc. Please refund my all money.

Please fix the bug. I want my refund for all 3 temporary tokens. Please refund my amount back.
(Unfortunately i can not remember that the application succeeded with which token no. And i also don't know that which 2 tokens have been refunded to me)

Date of birth=[protected], email id= [protected]@gmail.com
Temporary token no= (1) [protected], (2) [protected], (3) [protected] (4) [protected]
+8 photos
Was this information helpful?
No (0)
Yes (0)
Jan 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Complaint comments 

Comments

Date of birth=[protected], email id= [protected]@gmail.com
temporary token no- [protected]

NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018
Verified Support
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Sir i still didn't get refund.Please do something.
sharmaji Rider the destroyer (joney sharma)'s [Complaint's author] reply, May 26, 2018
reply please

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    106
    Resolved
    3576
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information