[Resolved] Nsdl E-Governance Infrastructure — Nps account under acknowledgement no[protected]

tarun_gupta35

from Gurgaon, Haryana

Address:

Faridabad, Haryana, 121002

Dear concern,

I have applied for enps online under acknowledgement number[protected] dated - 10-3-17. My nps account is not credited with the payment however i have made the payment of rs 50000 from my bank by debit card of axis bank limited.

Please check my status and update since i have not been allotted the pran number and my account is also not credited with my contribution till date.

Was this information helpful?

No (0)

Yes (0)

May 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 15, 2017

Updated by tarun_gupta35 my details under acknowledgement number[protected] is mobile - [protected], Email - [protected]@yahoo.co.in

Verified Support

Mar 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Tarun,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Mar 24, 2017

Updated by tarun_gupta35 Dear NDSL,

I have tried for phone number[protected] a 100 times but shame on your services, It never gets connected.

Further, Since the transaction has been cancelled, I want to take the refund of the amount paid by me in acknowledgment no[protected] dated - 10-3-17.

It has already been 14 days and no refund has been received by me for the cancelled transaction.

You have the worst ever services, Email complaint system gives me a computer generated fixed reply, which is of no use, Phone number given by you on your website never gets connected.

Pathetic services. Irresponsible company.

I might have to file a complaint to Mr. Modi for my refund i Guess, since i have already made 4 complaints on your online system with no solution.

Thanks

Tarun Gupta
House no 1279
Sector-17
Faridabad-121002
Ph - [protected]