[Resolved] Nsdl E-Governance Infrastructure — nsdl e-governance infrastructure exception in generating esign user pdf inside design controller for token no. | |||
I have been applying for pan card using nsdl online servuce through ekyc and esign. After all the information input and completing the payment, i authenticated my ekyc and entered the otp however the esign is not working. The error "exception in generating esign user pdf inside esigncontroller for token no 00425*" The aadhaar authentication happens post making the payment. I have done this 3 times today, twice using chrome — which threw the error message and once using mobile browser. I am not sure which attempt has been successful as i dont see any confirmation mail or status of my application. Tried so many times as i am in need o[censored]pdated pan asap. Please look into this at the earliest as i dont want to lose so much money and that too in vain!!! Was this information helpful? | |||
Aug 26, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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 1 Comment | |||
Comments
Notified but no updates from them yet!! Third time i made payment and also got acknowledgment but there is no record in their DB for my Acknowledgment number!!! I need my money back or at least application processed ASAP
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