NSDL E-Governance Infrastructure — nsdl e-governance infrastructure pran not found in database of nps cra

Narayana_1986

from Hospet, Karnataka

Dec 21, 2019

Address: CV Raman nagar, 560098

Sir,

I opened an atal pension yojana (Apy) and contribute regularly. But i am unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Email id.: narayanshetty. [protected]@gmail.com
My mobile no - [protected]

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Narayana_1986 My PRAN No is[protected]

Verified Support

Dec 23, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Dec 29, 2019

Updated by Narayana_1986 while registerig a grievance at https://npscra.nsdl.co.in/Log-your-grievance.php, getting error
The requested application function URL is rejected. Your Support ID is:[protected]

You are requested to write to us at [protected]@nsdl.co.in and mention Support ID shown to you in the error message.

As per above i have sent mail but i got automatic reply as belo
Dear Sir/Madam,

Thank you for your email. We have revised the process of registering a grievance/query to the GRO email ID. Request to register your grievance/queries through the following web link.
https://npscra.nsdl.co.in/Log-your-grievance.php

Please mention "To GRO" at the beginning of grievance/query text.

On successful logging of a grievance/query, a token number will be displayed on the screen, which may be noted and used for future references and tracking of the referral.

With Warm Regards,
Grievance Redressal Cell

Note: Again and again i am getting grievance rejection error

Please help me on this