[Resolved]  Nsdl E-Governance Infrastructure — nsdl failure of the e-kyc during this time

I applied for the pan card today by 10:30 and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. How can i go for physical pan card reg during this time?/
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Aug 14, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
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    +91 22 2499 4200 [Vidya Lakshmi]
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