[Resolved]  Nsdl E-Governance Infrastructure — nsdl pan card aadhar 'your request cannot be processed, please try after sometime.'

Address:Meerut, Uttar Pradesh, 250002

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 01/02/1986

There is nothing great that nsdl is doing by paying these customer care # if they don't know how to handle customer queries or concerns. Moreover, their website said the same statement, then what is the point of keeping telephonic customer care?

This is worst policy of nsdl and the it infrastructure is unbelievably poor. One cannot expect more out of these losers anyways.
Please do resolve my problem
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Feb 24, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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    +91 22 2499 4200 [Vidya Lakshmi]
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