[Resolved] Nsdl E-Governance Infrastructure — nsdl unable to register and pran not found

arkadeep

from Noida, Uttar Pradesh

Address:	560037
Website:	cra-nsdl.com/CRA

Hi Team,

I'm Arkadeep Paul Choudhury, wanted to login to APY But, while tried login to NSDL (https://cra-nsdl.com/CRA/) Portal it is asking for UserID and Password, where I don't have the same.
Bank is also unable to provide.
Unable to reset the password also I have PRAN already generated and monthly deduction is made by my bank, it says no PRAN Found.

Please help in this.

Was this information helpful?

No (0)

Yes (0)

Dec 4, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Arkadeep,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

Oct 04, 2018

Updated by arkadeep Did that multiple time the last one is 60079569 please have a check and you guys close it blaming it on bank and bank blames on you.This is not helping us.Seems a lot of goo[censored]p happening hope this make sense.
Lots of people are facing the same it cannot be from all bank end.Please help us to login once PRAN is generated.I have my mobile and email linked but why does it states PRAN not found in database.

Please escalate it to concerned officials/Department and fix the same.
Hope to have an solution to the same.

Verified Support

Nov 01, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Arkadeep,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID provided in Grievance Token. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

Related NSDL e-Governance Infrastructure reviews

View all 5291 NSDL e-Governance Infrastructure Reviews

Comments

syedabid1985

from Delhi, Delhi

I tried to login in NSDL website, it is showing your PRAN is not in our database.

Name Syed Abid
Email Id. [protected]@gmail.com
PRAN[protected]

NSDL e-Governance Infrastructure Customer Care's response, Nov 2, 2018

Verified Support

Dear Syed,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.