[Resolved]  Nsdl E-Governance Infrastructure — Online application for new pan card using Aadhar card details through paperless option

Address:Mumbai City, Maharashtra, 400013
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I am applied for new pan card using the https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

for paperless application.

My account has been debited on 13/03/2017 and after successful payment there is an error message that your application could not be processed due to an error.
My Token no. is [protected].

I am received a pop up message that you will get the refund within next 7 days but didn't received the refund amount even more than 15 days lapsed.

How digital India compaign will succeed in India where there is no sytem to refund the amount within the stipulated time.

There must be passed a strong law to tackle such cases since such persons are didn't understand the value of others money.

so there should be proper system to tackle them.
+3 photos
Was this information helpful?
No (0)
Yes (0)
May 19, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information