[Resolved]  Nsdl E-Governance Infrastructure — online payment fee refund

Address:Thiruvananthapuram, Kerala

Hai sir,
I had to submit a new pan card form in online, all form had be filled and online payment will be done but the one time password was not to send the phone number, after a few minutes later the one time password done but the page is section expired, than i login but they are seeing that "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode, kindly generate new token and proceed with physical mode. So plz refund amount to me

Temporary token number-[protected]
Applicant name :sweeda loaret david
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Oct 20, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Sep 09, 2017
@dt2010's response
Mo. [protected]
Verified Support
Sep 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Complaint comments 

Comments

Hai sir,
I had to submit a new pan card form in online, all form had be filled and online payment will be done but the one time password was not to send the phone number, after a few minutes later the one time password done but the page is section expired, than i login but they are seeing that "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode, kindly generate new token and proceed with physical mode .so plz refund amount to me

temporary token number-[protect]
applicant name :Sweeda Loaret David
Sir
My name is Dinesh Kumar Tailor S/o Goverdhan Lal Tailor
Pran no.[protected]
Father's sarname is TAILOR .
but print mistake it is RTAILOR
Please correction this print mistake.

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    +91 22 2499 4200 [Vidya Lakshmi]
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