[Resolved] Nsdl E-Governance Infrastructure — online registration for enps failed but money deducted | |
Date of incidence:[protected]th november) I opted for registering for nps through the online portal. After completing all the steps, i was taken to the payment gateway where i paid inr 1500 through by andhra bank account's online banking feature. The transaction went through and money was deducted from my andhra bank account. However, nsdl website showed that payment failed. Now, the money is gone and pran is not generated. Please refund the money or generate the pran. Do either one of the two. Acknowledgement id that was given was 11980091. The id was given on 11th november, 2019. Was this information helpful? | |
Dec 29, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 20, 2019 NSDL e-Governance Infrastructure Customer Care's response Dear Shiva, Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected] Verified Support Nov 21, 2019 NSDL e-Governance Infrastructure Customer Care's response Dear Shiva, This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php. | |
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