Nsdl E-Governance Infrastructure — otp not coming to my mobile no. for kyc verification of pan card

Address:606001

I applied for pancard through nsdl using ekyc mode.
Payment deducted but otp not coming in mobile phone for pancard ekyc verification
Now i applied through normal way
I want my amount to be refunded
My temporary token no is mentioned below
How many days it will take to get my amt refunded
Done through nsdl service portal

Token no. [protected]
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Jan 14, 2020
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Jan 14, 2020
Updated by kalam2020
I already applied for new pancard by visiting a data centre as it was urgent

Now i want my refund only

Please refund the amount as soon as possible to the same account
Verified Support
Jan 20, 2020
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Verified Support
Jan 22, 2020
NSDL e-Governance Infrastructure Customer Care's response
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
Jan 22, 2020
Updated by kalam2020
No need of calling
Please refund the amount

I already received my pancard which i applied through data centre
Complaint comments 

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I applied for pancard through nsdl using ekyc mode.
Payment deducted but otp not received in mobile phone for pancard ekyc verification
I want my amount to be refunded
My temporary token no : [[protected]]

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