[Resolved] Nsdl E-Governance Infrastructure — pan application for individual

Kanwar Dusaj

from Ahmedabad, Gujarat

Website:

nsdl E-GOV

I have used the portal to apply pan for my wife on 6th may 2018. The application was duly submitted and i paid the fess online for e-sign option.

However the application failed post bank transaction and site said to send form physically but problem is neither i got token details on my mail id or application reference number.

Token no : [protected]

I tried the option for registered users but even after giving in token detail, mail and dob, site says service not available as of now.

My money has been deducted but i do not know what s the status of my application.

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Jun 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Comments

TEKELA NELIMA

from Vijayawada, Andhra Pradesh

My nsdl pan card is erarr please my prosesing fee 118 rupes refend
contact no[protected]

NSDL e-Governance Infrastructure Customer Care's response, Jun 1, 2018

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

Jinia_C

from Mumbai, Maharashtra

I am a subscriber to the Atal Pension Yojana and contribute monthly from my bank account. However, till date I have not received any transaction statement. Also, I am unable to check online as the CRA NSDL site says "PRAN not found in Database"

NSDL e-Governance Infrastructure Customer Care's response, Jun 1, 2018

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

Avneesh Patel

from Bengaluru, Karnataka

Hi,

PRAN:[protected]

Getting error saying PRAN not found in data base, while trying to reset IPIN for above PRAN no.

Could you please help me with this issue?

Thanks,
Avneesh Patel
Email: patel.[protected]@gmail.com

NSDL e-Governance Infrastructure Customer Care's response, Jun 1, 2018

Verified Support

Dear Avneesh,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.