[Resolved]  Nsdl E-Governance Infrastructure — pan application status shows no record found

Dear sir/madam,

I have applied for new pan card on 30th september through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
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Oct 4, 2019
Complaint marked as Resolved 
Thanks NSDL now the status is updated
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Oct 01, 2019
Updated by Nalla Harish Kumar
Token Number: [protected]
Verified Support
Oct 14, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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