[Resolved]  Nsdl E-Governance Infrastructure — pan application through e-sign displays status as sorry, no record found

Address:Chennai, Tamil Nadu, 600041

Sir/madam,

I applied for a new pan card on 17th april, 2017 through e-sign mode. I have made the payment and recieved an acknowledgement no.- ([protected]).
Since it is e-sign mode i recieved a message saying no physical documents were required to be sent.
But when i checked my application status today it said "sorry, no record found."
Please check my issue and resolve it.

Thank you,
Gopika rao
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May 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is marked for discrepancies in Proof of Address -Middle name not given in proof and Copy of Aadhaar not attached. For further details kindly write us at [protected]@nsdl.co.in
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