[Resolved] Nsdl E-Governance Infrastructure — pan application through esign/ekyc applied shows status as no record found

vishalnarnoli

from Patna, Bihar

Address:

Patna, Bihar, 800008

Sir/madam,

My name is vishal kumar narnoli. I have applied for new pan card on 24/09/2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vishal kumar narnoli

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Nov 8, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.

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Comments

loada lele

from Samalkha, Haryana

I am a haryana govt employe. I applied for PRAN NO. & on 23/08/2018 i received MY PRAN No.But when i use this PRAN No. in the ESALARY software .the systeam show that Invalid PRAN No.plz resolve my problem.
PRAN NO.[protected]
Name- Devender

NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018

Verified Support

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.