Nsdl E-Governance Infrastructure — Pan card is not issued

Address:560043

I had applied for pan card for my son. Acknowledgement number is [protected]. It has not been issued till date. It has been more than 2 months. I have sent all the documents to the concerned and that has been received by them as well. But still pan card is not issued. The status of the application says
Acknowledgment number : [protected]
Name : akshith narayanan
Category : individual
Status :
We have received the documents with reference to your pan application. Your application is under process with nsdl
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
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