[Resolved]  Nsdl E-Governance Infrastructure — pan card record error

Dear sir/madam,

I had applied for changes in the correction of pan card yesterday through kyc/e-sign. I completed the online payment and my aadhar was verified succesfully.
I have also got the payment reciept through e-mail.

However, upon enetering my 15 digit acknowledgment number (N-[protected]) to track my application, it says "sorry, no record found".

Please fix this issue for me as soon as possible.
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May 11, 2018
Complaint marked as Resolved 
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us with your Acknowledgement number to check & resolve your grievance.
Verified Support
May 16, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Complaint comments 

Comments

I have applied for pan card but apllication failed after submitting fees as ekyc failed. transction id is [protected]. Please refund the submitted amount

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