[Resolved]  Nsdl E-Governance Infrastructure — pan card under process

Address:Sonipat, Haryana, 131408

I have applied for PAN Card on 16.03.2018 with acknowledgement No. N-[protected]. it is still showing "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you" no call is connected to aforesaid contact no. please provide proper solution for this problem.
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May 26, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution
Complaint comments 

Comments

Dear Sir I have tried to register my wife's (Radhasubramanian) pran[protected] in atal nps lite app.while registering we have received the message as OTP has been send to the registered mobile number [protected] but no OTP has been received.I tried for more than 10 times in 2 days.kindly help in this regards. R.Subramanian
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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