NSDL E-Governance Infrastructure — PAN database issue

Dear Sir/Madam,

With reference to my PAN CARD number AGWPD1223G,
I encountered the below error when I login to download pan

PAN (AG******3G) entered by you is not in proper status in Income Tax Department Database. Please write to us at utiitsl.[protected]@utiitsl.com with color copy of PAN Card along with copy of Aadhaar to look into the matter. [ Verified on :[protected]:26:58 ]

Looking forward to your help to resolve the issue.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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