[Resolved]  Nsdl E-Governance Infrastructure — pan details change

Website:

www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I used the nsdl site to change certain details mapped to my pan card before i pay my taxes. I opted for e-kyc. The details of the transaction are:

Application type: 49a
Date of transaction :[protected]
Transaction reference no. : jhdf[protected]
Bank reference no. :[protected]

After payment of the rs 120.62 including all charges the web page asks for otp generation for aadhar verification, but there is no link to proceed further. As a result, the money is deducted from bank account while service is not provided.

This is not an isolated case and there are thousands (Or more) of such complaints of honest taxpayers money being lost, due to trusting a govt. Provided online service at this day and age, when the govt. Is promoting digital india campaign.

Nsdl should immediately suspend the website so that citizens money is not lost and save them from unwanted harassment.

Please refund the lost money immediately.