[Resolved]  Nsdl E-Governance Infrastructure — PAN reprint status shows no record found

I had submitted a request for PAN card reprint and had paid the fees.
I also received the acknowledgment that the request has been submitted and will be processed.

But now when I try to check the status of PAN reprint status, I get "Sorry, No record found".

Below is the details of the mail that I received:
We refer to your request for Reprint of PAN Card for PAN ATXXXXXX4F submitted to NSDL e-Gov vide Acknowledgement Number [protected] on[protected]:41:22.664 .In this regard, please find enclosed the TAX invoice cum acknowledgement receipt for the request submitted by you.
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Aug 7, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Comments

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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