Nsdl E-Governance Infrastructure — payment is done for new pan card but showing no record found for pan application

utkarsh039

Address:

4thFloor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune - 411016

Sir/madam,

I have applied for new pan card on 5th august 2020 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Salim khan

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 13, 2020

Updated by utkarsh039 Please resolve this issue as soon as possible.