[Resolved] Nsdl E-Governance Infrastructure — payment not refunded yet. | |||
I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.00 using my debit card. MY balance was deducted from the bank on 22/01/2019 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. My transaction ID (Photo attached). Was this information helpful? | |||
Mar 13, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Feb 07, 2019 NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.
Verified Support Feb 08, 2019 NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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 2 Comments | |||
Comments
Pan card coriyar se nhi mila
Reply
Sir, my pension plan amount not cuuting from my account due to 6months pls
Alakunta Baji's reply, Feb 8, 2019
my nsdl plan amount not cutting my bank account
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