[Resolved]  Nsdl E-Governance Infrastructure — PRAN[protected] not found in database

Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below -

1. PRAN[protected]
2. Name : Srikanth Toshniwal
3. Mobile no. [protected]
4. Email address: [protected]@gmail.com

And it would also be very helpful if you mail my APY statement.

Thanks,
Srikanth
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Apr 3, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Srikanth,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
Complaint comments 

Comments

The Token no for my online application is [protected] My application was not completed stating that the otp password is not send on my mobile or email id 3 times.. Kindly refund my PAN processing fee.

NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
Verified Support
Dear Suraj,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].

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