[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database[protected]

Address:560075
Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I registered in the nps account from internet sbi banking and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: shobhana jaiswal
Email: [protected]@gmail.com
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Aug 14, 2017
Complaint marked as Resolved 
Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

I opened an NPS account couple of months back, and received my PRAN card. However when I am trying to login and set IPIN I am getting a message says "PRAN not found in database". Please suggest.

PRAN[protected]
Name - Deepesh A P

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