[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database for already generated pran through enps

Pran not found in database.
I have successfully registered and made online payment through enps. I have downloaded the esigned form and pran alotted is:[protected]. I am unable to login for generation of ipin. Getting error: pran not found in database.
I am also not able to lodge complaint through website. Some technical issues.

Contact details:
Upayan dutta
Upayan. [protected]@gmail.com
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Apr 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Upayan,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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