[Resolved]  Nsdl E-Governance Infrastructure — PRAN not found in Database for NPS login

Address:560036
Website:eNPS

Hi,

I registered in the NPS account and got the PRAN no[protected] by email and sms, but I am not able to login to set my IPIN and to contribute towards my investment. Please help.

I am getting the error "PRAN not found in Database" always.

Below are my details to contact.

Name: Santhosh
email: santosh.[protected]@gmail.com
phone: [protected]
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Jun 23, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Santosh,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Hi,

I registered in the NPS account and got the PRAN no[protected] by email and sms, but I am not able to login to set my IPIN and to contribute towards my investment. Please help.

I am getting the error "PRAN not found in Database" always.

Below are my details to contact.

Name: Prasenjit Das
email: prasenjit.[protected]@gmail.com
phone: [protected]

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