[Resolved]  Nsdl E-Governance Infrastructure — Pran not found in database - pran #[protected]

Address:600095
Website:cra-nsdl.com/CRA

Pran #[protected] mr. Sridhar rajagopalan
I had registered for atal pension yojana in aug 2015 and have been regularly depositing amount in the respective bank (Oriental bank of commerce) for the same.

I tried to login to https://cra-nsdl.com/CRA/ using this pran # and it says "pran not found in database".

Please resolve the issue asap.
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Jul 25, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Sridhar,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
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