[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database with my apy account.

Address:632404

Sir,

I have opened an atal pension yojana (Apy) and contributing regularly. When i try to login, it didn't allowed me to login and i tried to reset my password. But it gave me an error "pran not found in database". Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: thirumalaivasan r
Pran:[protected]
Mobile no: [protected]
Email id: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID provided by you. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

I registered in the nps account from internet sbi banking and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: Prabu
Email: prabu.tcs.[protected]@gmail.com
Dear sir,
I didn't receive my refund of money, my token number was cancelled on nearly 21 December.
My name is Vishal singh
My token number is [protected]
My email address--- [protected]@gmail.com
Father name-- Shiv Kumar Singh
Paid money-- 106

Please refund this money as fast as you can...

Please reply

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information