Submit a Complaint
Tax Services
NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — PRAN number not being recognized to login or register complaint

Address:Hyderabad

Hi Team,

I am a register NPS subscriber and have been using my account without any issue since 2 years. However, now when I am trying to login using my PRAN, I get the error as Invalid PRAN. I am using the correct PRAN number which is the same number present on the monthly statement sent to me by [protected]@kfintech.com. I use the same number to unlock my pdf document attached to the mail.

The same error is coming in website, mobile app and also on the IVRS toll free number. I am unable to register grievance either in the website or through the Phone.

My PRAN is[protected]

Please help asap.

Thank you.

Regards,
Sai Ram Naidana
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related NSDL e-Governance Infrastructure reviews

[Resolved]Nsdl E-Governance Infrastructure - Enps- payment gateway failure[Resolved]Nsdl E-Governance Infrastructure - Pan status "no record found"[Resolved]Nsdl E-Governance Infrastructure - Ipin and tpin not yet received[Resolved]Nsdl E-Governance Infrastructure - PRAN not found in database while trying to set the PRAN password[Resolved]Nsdl E-Governance Infrastructure - NSDL - e-sign/ekyc pan application status for correction shows no record found
View all 5291 NSDL e-Governance Infrastructure Reviews

Comments

Thank you for reaching out to us. We’re happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
- Team Protean
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    View all 5291 NSDL e-Governance Infrastructure reviews & complaints
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information