[Resolved]  Nsdl E-Governance Infrastructure — PRAN - unauthorized user - error

Hi,

I have newly created account in e-NPS T1 and I have completed all the steps for account creation and verification(Aadhar validation) . PRAN number also generated. Paid first subscription. But when i try to login to website with PRAN to set my I-pin for the first time i am getting the error - Unauthorized User.

My PRAN :[protected]

Thanks,
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May 11, 2022
Complaint marked as Resolved 
I think they activated my account also they provided a link to try. When i tried this time it went successful ( This is the same link i used it before) Thank you so much for your help.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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