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NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — processing fee refund

Address:Krishna, Andhra Pradesh, 521366

I tried to update my pan details and paid online rupees 115/- but the updating process failed due to mismatch in names on pan and adhar. I happened on 8th august 2017 till now i haven't received any refund.

Transaction status "pgs10001-success"
Transaction reference number "jhmp[protected]"

Date "[protected]"

Payment amount "115.90/-"

Bank reference number "115446"
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Oct 14, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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Comments

It's been nearly 4 weeks, I did not receive the pan card still . If I check my status it's showing that your application is under process at the income tax department, the status is not changing plz help me I need my pan card urgently my account no [protected]
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