Nsdl E-Governance Infrastructure — record not found when checking application status

Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Anupama tiwari
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Mar 19, 2019
Updated by riajain
Sir/madam,

I have applied for new pan card on 19th March 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Ria Jain
Complaint comments 

Comments

I have registers for atal pension yojana. When am trying to set password via forgot password . showing pram not found error.

My Pran Number is :[protected]
Mobile No : [protected]

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