[Resolved]  Nsdl E-Governance Infrastructure — Refund my money back

Address:Kolkata, West Bengal, 700002

I have applied online for pan card token no.[protected] but failed to authenticate my aadhar my transaction reference no.
Jmbk[protected]
My money was charged from my wallet.
Please refund it.
I have attempted it two times but i was charged two time another transaction reference no. Jmbk[protected]
Please refund it.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Complaint comments 

Comments

The status shows on NSDL Site
"Income Tax Department (ITD) database shows that you may have been issued PAN in your name"
for Acknowledgement no [protected]
but we have never applied our firm's PAN Yet. Please Respond immediately as this application was made on 06.03.2017 and we are still waiting for PAN.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5293
    Pending
    106
    Resolved
    3576
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information