[Resolved]  Nsdl E-Governance Infrastructure — Refund of pan application fees paid online

Address:Pune, Maharashtra, 110092
Website:www.tin-nsdl.com

I applied on 23rd june 2017 for new pan card online. But due to some technical issues after the transaction, the website couldnt generate an otp. Therefore, it asked me to take a printout of the form and submit it offline to pune hq. And it also mentioned that failure of submission of form along with documents within 15 days of applying, will result in money refund. I still haven't got the refund. Kindly look into the matter. My transaction ref no is jsm[protected]
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Aug 20, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concerned team for earliest resolution.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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