[Resolved]  Nsdl E-Governance Infrastructure — refund of pan card application fees

Address:Mumbai City, Maharashtra

I had applied for pan card with e sign but as your aadhar validation is not proper my application got rejected as every time i entered the aadhar otp your system gives the error, on 13th july-2017 my application got rejected and i was suppose to get the refund within 7 days but still i have not recd that even after sending you 5 mails, many time submited the compliant on your web site and around 6 calls to your call center.

Please request you to kindly process my refund asap.

My token no. [protected].

Mobile no. [protected]
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Oct 24, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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