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[Resolved]  Nsdl E-Governance Infrastructure — Regarding pan card correction ack no - [protected]

Address:201309

This is regarding correction of my wife’s existing PAN card. It’s being more than 50 days but I have not heard anything from PAN card department. Despite sending multiple request no body is responding. The phone number which have been given on the website not working.

Request you please intervene in the matter so that she can get the updated PAN card as soon as possible.
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May 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
Complaint comments 
2 Comments

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Comments

Sir, first time I was going to creat password for I-PIN but fortunately i submitted to Nodal-Office instead of Generate OTP.Now I want to re-set my I-PIN, But it is not re-setting now.

Please follow My error after reset
(1)Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN
Reply
NSDL e-Governance Infrastructure Customer Care's response, Apr 7, 2017
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
My pan application money is rejected nd money is not refunded.is there any customer care regarding NSDL web site provide the details to me as early as possible...
Reply
NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
Verified Support
Dear Sivaram,

Inconvenience caused is highly regretted. We request you to send your query/complain at [email protected]

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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