[Resolved]  Nsdl E-Governance Infrastructure — reissue of new I-pin

Address:Jalna, Maharashtra, 431203

Reissue of i-pin
Sir,
My user i. D. Is[protected] when i have received the i-pin & t-pin first time and i had tried to access the my pran account but from the starting my account is not opened. And now the when i am tried to access the account it shows the your account is locked. That's why i am not able to access the my account. So please. Tell me what should i do to access the my account. My mobile no.[protected]
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Nov 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

Comments

I had applied with NSDL online for a change in my PAN details. My PAN no is .BFPPB5448Q and my Token Number is: [protected]. now i dnt want to update pancard please refund my payment amount as soon as possible
I applied for pan through esign.status still showing sorry no record found.kindly update the status.Acknowledgement no:[protected]

After applying for Pan through e-sign kindly change the way that your website is displaying like everyone should submit physical documents.
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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