[Resolved] Nsdl E-Governance Infrastructure — Unable to login to my nps cra account

faizan101

from Raha, Assam

Address:	Giridih, Jharkhand
Website:	NSDL

I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password is not working and i have tried resetting my password through forgot password link but i am not getting any otp, therefore my account has been locked.
Kindly plz give me a another new password and unlock my account so that i can see my account summery.
I will be very thankful to you

Regards.
Km. Munesha
At: d. S. E. Office,
District: giridih
State: jharkhand
Mail id: ahmed. [protected]@gmail.com

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Jul 20, 2017

Complaint marked as Resolved

They E-mailed me regarding my issue and told me that due to mismatch in my contact details they were unable to send me the OTP. I therefore requested OTP to my registered mail ID. And then issue was resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Km. Munesha,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php

Jul 20, 2017

Updated by faizan101 Thank You. My issue has been resolved