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[Resolved]  Nsdl E-Governance Infrastructure — Unable to track APY account and contribution

Address:Pune, Maharashtra, 411027
Website:enps.nsdl.com/eNPS/InitialExistingUser.html

Sir/Madam,

I opened an Atal Pension Yojana (APY) through HDFC bank and contributing regularly. But I am unable to track my contributions. I have not received any document or statement regarding my APY contributions or regarding PRAN number also. Please resolve the issue as early as possible.

Name: VISHAL SHASHIKANT PALKAR

Thanking You,
Vishal Palkar
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Mar 17, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
NSDL e-Governance Infrastructure Customer Care's response Dear Vishal,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 
2 Comments

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Comments

Dear Customer,

I request you to visit the nearest HDFC Bank for assistance.

-Bejoy
HDFC Bank Customer Assistance
Reply
Always says number is busy. Clearly showing the performance of government transparency. Please do check and provide the working number

[protected]
+[protected]
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NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
Verified Support
Dear Vinay,

Inconvenience caused is highly regretted. Kindly e-mail your Query/Complaint with ACK No./PAN to tin [email protected] or call on call on 020-27218080

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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