Nsdl E-Governance Infrastructure — urgent - pan card has not arrived.

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.
Even the virtual e-sign is generated. But i still haven't received my pan card despite the money being deducted.

Please look into the complaint as pan is urgently required for official work by my office.