[Resolved]  Nsdl E-Governance Infrastructure — we have not yet received the supporting documents with respect to your pan application

I had applied for pan using online facility on 02/01/2019, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : vikas kumar

Thanks
Vikas kumar
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Mar 3, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
NSDL e-Governance Infrastructure Customer Care's response
We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.
Verified Support
Jan 08, 2019
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Jan 12, 2019
Updated by Aadya Love
I am still Getting The Same Issue, Please Update Me, after analysing that what is the main issue, so i am not able to track my application status, whatever my application is in processing or not.
thank you.

Verified Support
Jan 30, 2019
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

Getting below error from last 3 days while logging on E-Nps site with acknowledgement id

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

How to overcome this problem ?
I have also fave this problem...

We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]
Kindly ignore the above application status message if PAN application is made online using e-KYC, e-Sign or DSC based facility..

I have also facing this problem

We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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